Privacy Policy

1 Information We Collect

• Contact Information: Name, phone number, email address, and hotel/location details when you book via WhatsApp, phone, or our website contact form.
• Booking Information: Tour date, time, package selected, and number of participants.
• Payment Information: We process payments on-site (cash or card). If you pay an advance online, payment data is processed securely through our payment provider — we do not store full card details.

2 How We Use Your Information

• To confirm and manage your desert experience bookings
• To communicate important details (meeting point coordinates, timing changes, safety updates)
• To respond to your inquiries via WhatsApp, phone, or email
• To send occasional promotional offers (you may opt out at any time)

3 Data Sharing

• We do not sell, rent, or trade your personal information to third parties
• We may share information with our guides and desert camp team solely for the purpose of fulfilling your booking
• We may disclose information if required by law or to protect our rights

4 Data Security

• We use appropriate security measures to protect your personal information
• Payment transactions are handled through secure, encrypted channels

5 Data Retention

We retain your booking information for as long as needed to provide our services and comply with legal obligations.

6 Your Rights

You may request access to the personal data we hold about you. You may request correction or deletion of your data by contacting us. You may opt out of marketing communications at any time.

7 Contact Us