Advance Payment:
A minimum 20% advance payment is required to confirm your
booking
Full Upfront Payment:
You may also choose to pay the full amount upfront at the time
of booking
Balance Payment:
If only the 20% advance is paid, the remaining amount can be
paid on-site at our desert meeting point before your experience
begins
Accepted Payment Methods:
Cash (AED) and card payments (credit/debit) are both
accepted
2
Cancellation & Refund Policy
Full Refund:
Cancellations made more than 24 hours before your scheduled
booking time are eligible for a full refund of your advance
payment
Late Cancellations:
Cancellations made less than 24 hours before your scheduled
booking time may result in forfeiture of your advance
payment
No-Show:
If you do not arrive and have not cancelled, your advance
payment is non-refundable
3
Rescheduling
We offer flexible rescheduling at no extra charge, subject to
availability. Please contact us as soon as possible if you need to
change your booking time.
4
Weather & Force Majeure
In the rare event of weather conditions that make dune buggy
driving unsafe, we will reschedule your booking at no additional
cost or provide a full refund.
In cases of events beyond our control (government restrictions,
natural disasters, etc.), we will work with you to reschedule or
refund your booking.
5
Refund Processing
Refunds for advance payments will be processed to the original
payment method
Please allow 5-10 business days for the refund to appear on
your statement